Lead capture and instant follow-up
Every form, missed call or message becomes a contact, and the lead gets a reply while they're still looking.
AI Automation
AI automation services for businesses
AI automations that reply to new leads, answer calls and chats, ask customers for reviews, and draft quotes and invoices, connected to the tools you already use.
What we build
Automations that do the follow-up for you
Each one is scoped in your proposal and connected to your calendar, inbox, CRM or forms where those tools allow it.
AI chatbot for your website
Answers the questions you approve and collects contact details, day or night, with a hand-off to a person.
AI receptionist
Answers the phone, handles common questions, books appointments into your calendar and sends you a summary.
Review requests
After each job, every customer gets the same short request. No filtering out unhappy customers, no rewards for reviews.
Quotes and invoices
Turns your notes or a call into a draft quote or invoice that you check before it goes out.
Custom workflows
Connects the steps you repeat every week, from research to reminders, and stops to ask when a person needs to decide.
Our stack
The AI tools we work with
AI assistants & models
ChatGPT
Claude
Gemini
Grok
Microsoft Copilot
Perplexity
Mistral AI
DeepSeek
Meta Muse
Logos are trademarks of their respective owners, shown to identify tools we work with. No endorsement implied.
Compare
AI receptionist vs answering service vs voicemail
Three common ways to handle the calls you can't pick up, in plain terms.
| Feature | AI receptionist | Answering service | Voicemail |
|---|---|---|---|
| Who answers | An automated assistant set up with your business information | A live agent at an outside call center, working from your script | No one; the caller records a message |
| Hours | The hours you choose, including nights and weekends | Depends on the plan; many offer 24/7 coverage | Always on |
| Answers common questions | Yes, from the information you approve | Yes, from your script | No |
| Books appointments | Yes, when connected to your calendar | Often, depending on the service | No |
| What you receive | A summary by text or email after each call | A message or call log from the agent | Recordings to listen to |
| Unusual or sensitive calls | Takes a message or hands off to a person | A person can use judgment within your script | You handle them when you call back |
Want to hear it for yourself? Try the free AI receptionist demo.
How it works
From first message to delivery
Tell us about the project
Fill in the short form or book a call. Tell us what you want to fix or build.
Custom proposal within 1 business day
Scope, price and timeline in writing. It's free, with no obligation.
Sign the MSA, your portal opens
You e-sign the Master Services Agreement and get your own client portal for progress, files, messages and invoices.
Build, deliver, support
We build, you review in the portal, and we deliver what the proposal lists.
Guides
Practical guides for business owners
How to follow up on an estimate without being pushy
When to follow up on an estimate, what to say and which channel to use: a 5-touch cadence over 14 days, with copy-paste text and email templates.
AI receptionist vs answering service: which fits your business?
How an AI receptionist and a live answering service differ, when each is the better choice, what drives the cost, and how to use both together.
How to ask for Google reviews and stay within the rules
Ask every customer, right after the job, with your direct review link. What Google and the FTC allow, when to ask, and three short request templates.
Missed-call text-back: how it works, what to send and the rules
Missed-call text-back for contractors: how it works, five copy-paste texts, the U.S. rules on consent, STOP and 10DLC, and a setup checklist.
Questions and answers
Do I have to change the software I use now?
No. We connect the automations to the tools you already use, such as your calendar, email, CRM or website forms, when those tools allow connections. If one doesn't, your proposal says so and suggests an option.
Will my customers know they're talking to an AI?
Yes. We set up the chatbot and the receptionist to say they are automated assistants, and to pass the conversation to you when someone asks for a person or the question is outside what you approved.
What if the AI gets something wrong?
It answers only from the information you approve, and you review quotes and invoices before they go out. AI can still make mistakes, so every automation includes a hand-off to a person, and we adjust it when you spot something.
How long does setup take?
It depends on how many tools the automation connects. Your custom proposal lists the timeline for each piece before you sign anything.
How is an automation project billed?
The proposal is free, with no obligation. Custom automation projects are billed as set out in your signed Statement of Work, and payments go through secure Stripe invoices.
Tell us which task eats your week
We'll send a custom proposal within one business day.
Prefer to talk? Call (360) 605-1616 or write to hello@northstream-digital.com.