This page shows exactly how someone who calls Northstream Digital agrees to receive a text from us, what we send, and how to stop. The recorded prompt and the text below are the real ones our phone line uses.
Who sends the texts and to whom
Northstream Digital, a trade name of BanTuPeople LLC in Vancouver, Washington, sends these texts. They go only to people who called our business line (360) 605-1616 or our missed-call demonstration line (564) 626-4165, whose call we could not answer, and who asked for a text by pressing 1 during that call. The purpose is customer care: to answer the caller's own request. We never send marketing texts.
How you opt in (during your own call)
1. You call our line and we cannot answer. Before anything is sent, you hear this recorded message:
“Thanks for calling Northstream Digital. We can't pick up right now. Press 1 and we'll text you at this number so you can tell us what you need. Or stay on the line to leave a voicemail.”
2. Only if you press 1 do you ask us to text you. We record your keypress (time, calling number and call ID) before any message is sent. If you do not press 1, hang up or leave a voicemail, you are never texted.
3. Pressing 1 is the only way to opt in. There is no website form, no pre-checked box, and we never add numbers from any list.
What you receive
Right after you press 1, you receive one text:
“Hi, this is Northstream Digital. Sorry we missed your call. Reply here with what you need and we'll get back to you shortly. Reply STOP to opt out.”
If you reply, a person at Northstream Digital answers you directly about your request. Messages contain no offers, prices or links.
Message frequency and rates
One text per call in which you pressed 1, at most one per 24 hours, plus our one-to-one replies to messages you send. Message frequency varies. Message and data rates may apply.
How to stop, or get help
Reply STOP at any time to stop all texts; you get one confirmation and nothing after it. Reply HELP for help, or email hello@northstream-digital.com.
Privacy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Your number and your consent are used only to answer your request. See our Privacy Policy and Terms of Service.
Contact
Northstream Digital, a trade name of BanTuPeople LLCMailing address: 7720 NE Hwy 99, Suite D PMB 1015
Vancouver, WA 98665
Email: hello@northstream-digital.com